A priority inbox built for trades.
Plumbers, electricians, builders, and cleaners run their businesses from the cab between jobs — and the enquiries pile up faster than anyone can read them. ReturnDesk gives trades one priority inbox that scores every quote request, callout, and supplier message on intent and value, so the jobs worth money get answered before they go cold.
Start free · manual-first · nothing sends without you
You quote between jobs — the inbox should keep up
When you are on the tools all day, enquiries get triaged at 7pm on a phone screen, tired. The natural move is to reply to whoever messaged most recently, which means the urgent quote that came in at 9am — the one worth real money — sits cold while you answer a supplier confirmation and a tyre-kicker. The best leads do not wait; they call the next name in the listing.
Trades do not lose jobs because the work is bad. They lose them because the right reply went out too late, or never went out at all. The fix is not working more hours — it is knowing which message to answer first.
How ReturnDesk works for trades
ReturnDesk brings every quote request, booking, callout, and supplier message into one inbox and scores each on intent and value. A homeowner ready to book a callout ranks above a price-shopper; an emergency ranks above admin — and a plain-English reason sits next to every score so you trust the order at a glance. You open the inbox and the triage is already done.
Then it gets the reply out fast. Templated replies cover the categories a trade actually deals with — quote request, booking, complaint, supplier — so you pick one and send in a click from the cab. It is manual-first: ReturnDesk suggests and drafts, but nothing fires off without you. No risky automation until you trust it.
- Quote requests and callouts ranked above the noise
- A reason behind every score — no guessing
- One-click templated replies you can send from the cab
- Manual-first — nothing sends without you
- Works on day one with zero setup
Which trades is ReturnDesk for?
Any service business that lives in its inbox — plumbers, electricians, builders, HVAC, cleaners, landscapers and more. If quote requests and callouts come in faster than you can triage them, ReturnDesk helps.
How does it know which job is worth chasing?
Each enquiry is scored on intent and value, so booking-ready callouts and high-value quotes rise above price-shoppers and admin — with a plain-English reason next to every score.
Do I have to set up integrations first?
No. ReturnDesk is manual-first and works on day one. Bring your enquiries into one inbox and start triaging immediately; connect channels later if you want to.
Will it send quotes or replies automatically?
Not unless you turn that on. By default ReturnDesk drafts the templated reply and waits for you to send, so nothing reaches a customer without your say-so.
The next job worth chasing is already in your inbox.
Start free. Bring your enquiries in and let ReturnDesk show you what to answer first.